Jobs

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Current Open Positions:

NORTH CHICAGO PUBLIC LIBRARY POSITION DESCRIPTION

 

POSITION TITLE: IT / Digital Media Advisor
DEPARTMENT: Information Technology Department
REPORTS TO: Library Director
FLSA STATUS: Non - Exempt

JOB PURPOSE:
This is a full time position under the direction of the Library Director. This position is
responsible for: the maintenance, operation, and supervision of the NCPL Recording
Studio; the S.T.E.A.M. Laboratory; and the Public Monitor System. Other responsibilities
are the daily maintenance and operation of the local area network and internet/wireless
connections of the library. Perform troubleshooting and minor repair of computers and
peripherals including printers, multimedia components and scanners; maintain the
computer network, keeping computers clean, secure, and in good working order. Update
and install new software and maintain computer inventory. Conduct problem solving and
follow-up for all library computerized systems. Work with staff from other departments as
need8d to provide quality service to the Library in conformance with Library policies,
procedures and professional standards.

QUALIFICATIONS/BASIC JOB REQUIREMENTS:
• Bachelor’s degree in Computer Science or coursework in a Technology-related field
required.
• Two years of job experience in electronic technology, computer technology, or
equivalent.
• Must be able to work daytime, evening, and weekend hours; on call as needed.
• Network certifications preferred.
• Must be able to attend meetings outside of work
• Ability to read and comprehend, in English, communicate in an effective manner both
verbally and written with library patrons. Bi-lingual in Spanish a plus
• Must be able to lift up to 40 pounds.
ESSENTIAL FUNCTIONS
• Conduct preliminary training of all users of the Recording Studio and S.T.E.A.M.
Laboratory
• Assist with the online catalog system administration and troubleshooting
• Generate custom reports from the online catalog system
• Troubleshoot and correct problems with basic computer components, including
monitors, drives, memory, add-in cards and processors
• Work effectively with staff, patrons and visitors
• Provide high-level technical support and training on existing and new technologies to
patrons and staff.
• Assist patrons and staff in solving computer software, hardware, and networking
problems as they arise.
• Keep current of all new technological procedures, processes and equipment

• Take on special projects and perform other work as determined by the Director
• Conduct all library business in a professional and cooperative manner
OTHER FUNCTIONS
• Strong analytical and problem solving skills.
• Dependable, self-starter, organized and have a positive attitude
• Ability to manage multiple tasks.
• Strong attention to detail.
• Maintain tidy and well-organized work area, and desk.
• Create documentation for trouble shooting and network procedures
• Compile and interpret statisticsforreports,asnecessary.
• Assist with regularly scheduled backups andmaintenance of ansystems
• Assist with updates to the librarywebsite

DISCLAIMER:
The North Chicago Public Library is an equal opportunity employer. Qualified
applicants are considered for all positions without regard to race, color, religion, sex,
sexual orientation, national origin, age, marital status, military or veteran status (except
dishonorable discharge), disability or any other status protected by law.
This job description describes a general category of jobs. In order to meet the needs of the
Library or its departments, employees may be assigned other duties, in addition to or in lieu
of any of those described and duties are subject to change as requirements of the job
change.

The omission of a duty does not exclude it from the position if the duty is similar, related or
a logical expectation for an individual to perform as part of the job responsibilities or if
necessary to assist the Library to provide services to the public under changed or unusual
circumstances.

PAY GRADE:
IN ACCORDANCE WITH SECTION 3 OF THE FAIR LABOR STANDARD ACT THIS
POSITION IS NON EXEMPT FROM OVERTIME.